Hot Wok – Oriental Cuisine

Chinese takeaway in Croydon

Address: 38 Godstone Rd, Kenley CR8 5JE, United Kingdom

Phone: 0202086604100

Region: Croydon

Nearest station: Reedham (0.31 miles)

Rated: 2.1/5 on Google.

🍽️ Mixed opinions on food quality: Some reviewers found the food delicious and enjoyed the flavors, while others described it as terrible with no flavor or even tasting like washing up liquid.
😡 Rude staff: Several customers complained about encountering extremely rude staff members who screamed at them, hung up the phone, or treated them badly.
🚴 Slow delivery: One customer reported a 3-hour wait for their order, while another mentioned a 45-minute delay. However, a loyal customer noted that they have generally experienced quick delivery, even on busy days.
❌ Mistakes in orders: Some reviewers mentioned receiving the wrong food items or having missing items in their orders. One positive reviewer appreciated how quickly a mistake was rectified by the restaurant.
💸 Price concerns: One dissatisfied customer felt that they received a small portion of rice and chicken balls for a high price, considering it a rip-off.
👍 Long-term customer satisfaction: Despite negative reviews, a loyal customer expressed gratitude for the great overall service and food during their 9-year patronage, with only occasional late arrivals or errors in orders.

Options: Delivery, Takeaway, Late-night food, Dinner, Casual

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