His & Hers Beauty Clinic

Beauty Parlour in Redbridge

Address: 96 Snakes Ln E, Woodford, Woodford Green IG8 7HX, United Kingdom

Phone: 442085040033

Region: Redbridge

Nearest station: Woodford (0.18 miles)

Rated: 2.1/5 on Google.

Website

• 🔥 One customer had a painful and distressing experience with severe burns after a laser session, struggling to sleep and shower for three days. They also express their disappointment with the lack of response from the clinic.
• 👍 Another customer mentions positive results from their laser treatments but agrees with other reviews about the salon’s unprofessional behavior. They observed instances where the staff lied about machine malfunctions and ignored calls and emails.
• 😕 Mixed opinions are present as one customer experienced good results but noticed unprofessional behavior firsthand, while another highlights issues of lying, lack of communication, and file misplacement.
• 💼 Lack of professionalism is a commonly mentioned issue in multiple reviews, including dishonesty regarding machine malfunctions and receptionist availability.
• 📞 Difficulty reaching the clinic through phone or email is mentioned by one reviewer who claims that messages were consistently ignored or denied receipt.
• 💸 Refunds seem to be problematic as one reviewer complains about not receiving reimbursement for issues caused by the clinic’s mistakes. Cash payments are reportedly always requested by the salon.
• ⛔ Some reviewers express frustration with file mismanagement at His & Hers Beauty Clinic, suggesting that they frequently lose important documents related to client treatments.

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