Hilton London Wembley
Hotel in Brent
Address: Lakeside Way, Wembley Park, Wembley HA9 0BU, United Kingdom
Phone: 442081508090
Region: Brent
Nearest station: Wembley Park (0.45 miles)
Rated: 4.3/5 on Google.
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About Hilton London Wembley
- 👍 The hotel is generally nice, with great food and cleanliness.
- 👍 Birthday perks included a late check-in, free upgrade, and free drinks ticket at the sky bar.
- 👎 Some staff members were friendly at the restaurant but not so much at the sky bar. One staff member behind the desk showed no customer service skills and was slightly rude.
- 👎 Early check-in option requested during booking wasn’t honored, causing a delay of 3 hours in plans for the day.
- 👎 Gym was uncomfortably hot to get ready in due to lack of air conditioning.
- 👎 Breakfast ended earlier than stated on the leaflet provided by the hotel (10:30 instead of 11).
- ⚖️ Mixed reviews regarding parking information and discounts. No clear instructions were given on how to get a discount for parking. Late arrival led to extra fees for parking since they had to go back to verify their ticket.
- ⚖️ Overall disappointment as a stress-free stay was expected but not achieved.
Options: Hotel, Banquet hall, Business center, Conference center, Event venue
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