Hilton London Kensington
Hotel in Kensington and Chelsea
Address: 179-199 Holland Park Ave, London W11 4UL, United Kingdom
Phone: 442076033355
Region: Kensington and Chelsea
Nearest station: Holland Park (0.33 miles)
Rated: 3.9/5 on Google.
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About Hilton London Kensington
- 👍 The staff consistently do a wonderful job and are commended for their professionalism and friendliness.
- 👍 The front desk staff is always welcoming and recognizes loyalty status.
- 👍 The restaurant and bar staff are attentive, keeping tables clean and glasses full.
- 👍 Some suggestions for improvement include having power outlets near the beds with USB capabilities, better water pressure in showers, and improved air conditioning in certain rooms.
- 😬 Mixed opinions on room quality – one review highlights broken, stained, and dirty conditions, while another mentions a lack of basic amenities like a kettle or coffee.
- 😬 Complaints about windows that don’t open properly, broken latches, sewage smell in the hallways, moldy rooms, unhelpful staff, and sticky spills on nightstands.
- 😬 Issues with shower size and water pressure mentioned by one reviewer who compares it to a small camper RV or cheap boat shower.
- 😬 Inconsistent lighting where one bedside light works while the other is extremely bright with strobe-like flashing.
- 😬 Concerns about limited safety measures in the parking garage without a lift for suitcases. Hallways perceived as institutional and unwelcoming by some guests.
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