High Commission of Jamaica

Embassy in Kensington and Chelsea

Address: 1-2 Prince Consort Rd, South Kensington, London SW7 2BZ, United Kingdom

Phone: 442078239911

Region: Kensington and Chelsea

Nearest station: South Kensington (0.42 miles)

Rated: 2.7/5 on Google.

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• 👍 Positive:
• – Staff was helpful in accommodating a person with mobility issues and provided assistance in filling out forms.
• – The receptionist eventually resolved the issue and allowed entry.
• – One reviewer encourages others to disregard negative reviews, as everyone’s experience is different.
• 👎 Negative/Mixed:
• – Reviewer experienced unprofessionalism and poor customer service, with no response to phone calls for 18 months regarding passport renewal.
• – Another reviewer had been waiting for nearly 4 months for their passport renewal, struggling to reach the office, make appointments, or receive responses to emails.
• – Lack of changes/improvements over the past decade resulted in a negative perception of the establishment.
• 💬 Overall:
• While two individuals had positive experiences at the High Commission of Jamaica with helpful staff and accommodation for special needs, there were also two reviewers who faced significant challenges. They encountered unprofessionalism, long waits for passport renewals without proper communication or acknowledgment. These mixed opinions indicate varying degrees of satisfaction among customers.

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