Hertz Car Hire

Car rental agency in Bexley

Address: Lower Rd, Belvedere DA17 6DF, United Kingdom

Phone: 442083115010

Region: Bexley

Nearest station: Belvedere (0.1 miles)

Rated: 3.0/5 on Google.

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• 👍 Mixed opinions on the customer service: One reviewer was disappointed when the staff refused compensation after a car issue, while another praised a staff member called James for promising a refund.
• 👎 Complaints about vehicle condition: One reviewer mentioned that the car they rented was covered in dents and marks, which may indicate potential issues with Hertz’s vehicle maintenance.
• 🚗 Car malfunction: A frustrating experience where a rented vehicle went into limp mode for the entire journey home. This issue caused inconvenience and discomfort to the renter.
• 😕 Lack of compensation: Despite promises from an employee named James, Hertz decided not to provide any compensation for the inconvenience faced by one customer due to the car malfunction.
• ⭐ Customer expectations not met: The negative experiences shared by some customers raise doubts about Hertz’s ability to meet their expectations regarding both customer service and well-maintained vehicles.

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