Hendon Way Surgery

Doctor in Barnet

Address: 215 W Hendon Broadway, London NW9 7DG, United Kingdom

Phone: 442081029830

Region: Barnet

Nearest station: Hendon (0.16 miles)

Rated: 1.7/5 on Google.

Website

• 🙁 There are multiple complaints about the long waiting times for appointments and difficulty in getting through on the phone. Some reviewers mention waiting 50 minutes to an hour on hold, only to be told that there are no appointments left for the day.
• 🙁 The customer service is described as terrible, with rude receptionists who lack customer skills and are always in a rush. One reviewer advises against registering at this surgery due to the unhelpful staff.
• 😊 On a positive note, there is praise for Dr. Fathi, who is described as amazing by one reviewer. They seem to be the only doctor at the practice who receives consistent positive feedback.
• 😒 Mixed opinions exist regarding whether or not face-to-face appointments are offered for children. One reviewer argues that kids are always seen through phone consultations, while another states that their child was refused an appointment altogether.
• 😐 The review ends abruptly without providing further information about what happened when the person arrived at the surgery on November 2nd.
• In summary, Hendon Way Surgery has issues with long wait times and difficulty securing appointments over the phone. The customer service is criticized as being rude and lacking in efficiency by some reviewers.

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