Hatch End Medical Centre

Medical clinic in Harrow

Address: 577 Uxbridge Rd, Pinner HA5 4RD, United Kingdom

Phone: 442084280272

Region: Harrow

Nearest station: Hatch End (0.42 miles)

Rated: 2.3/5 on Google.

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• 👍 Hatch End Medical Centre has improved its service and made efforts to benefit the patient experience.
• 👍 The staff changes have been beneficial and the surgery is very approachable.
• 👍 Reception staff and doctors, especially Dr. Rudd, provide helpful and courteous treatment.
• 💬 Mixed opinions on receptionists: some find their customer service disgraceful, while others praise them for being kind and compassionate.
• 💪 The team at the surgery went above and beyond to ensure a patient’s husband was taken care of promptly, with a kind receptionist, Dr. Rudd’s urgent attention, and timely tests by Lynn the phlebotomist during a busy winter period.
• ❌ One review mentions a receptionist named Amanda who is accused of being racist and speaking rudely.
• ✨ Despite mixed opinions on the staff, it is suggested that another medical center (Elliot Hall) may be preferred by some individuals.
• Overall, it appears that Hatch End Medical Centre has made improvements in its service but there are differing opinions about certain aspects of the staff’s behavior. However, one particular incident involving racism raises concerns.

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