Harwoods Jaguar Land Rover Croydon Service Centre
Car Service Station in Croydon
Address: Unit 3, Gateway Business Park, Pipers Rd, Coulsdon CR5 2AR, United Kingdom
Phone: 441737742995
Region: Croydon
Nearest station: Coulsdon Town (0.3 miles)
Rated: 3.8/5 on Google.
Opening Times
| Monday: | 8 AM–6 PM |
| Tuesday: | 8 AM–6 PM |
| Wednesday: | 8 AM–6 PM |
| Thursday: | 8 AM–6 PM |
| Friday: | 8 AM–6 PM |
| Saturday: | 8 AM–1 PM |
| Sunday: | Closed |
About Harwoods Jaguar Land Rover Croydon Service Centre
- 👍 Staff were helpful and kind during an EV software update, which took about 2 hours. Car was left clean and shiny, with a gift for the customer and their daughter.
- 👎 One customer brought in their RR Evoque for warning lights but the service center couldn’t diagnose the issue. They promised to provide a quote for wheel sensors but didn’t follow up on emails. A poor car wash was all they received.
- 👎 Another customer had a disappointing experience at JLR Coulsdon, with lack of customer service. The vehicle wasn’t filled with petrol as promised, number plates were missing, and handover was rushed and basic.
- ⚖️ Mixed opinions on car cleaning: one customer found their car cleaned to a high standard while another felt it wasn’t cleaned well enough.
- ⚖️ Opinions differ on staff’s ability to diagnose issues: one customer praised their helpfulness while another felt frustrated that they couldn’t find the problem.
- ⚖️ Mixed reviews on communication: one customer received prompt responses while another struggled to get any replies from the manager.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Oil change, Toilets
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