Hamleys
Toy store in Southwark
Address: Unit SU26, Western Arcade, London SE1 3QX, United Kingdom
Phone: 442074783642
Region: Southwark
Nearest station: London Bridge (0.0 miles)
Rated: 4.1/5 on Google.
Opening Times
| Monday: | 9 AM–8 PM |
| Tuesday: | 9 AM–8 PM |
| Wednesday: | 9 AM–8 PM |
| Thursday: | 9 AM–8 PM |
| Friday: | 9 AM–8 PM |
| Saturday: | 9 AM–8 PM |
| Sunday: | 10 AM–6 PM |
About Hamleys
- 🔸 Good selection of toys and games for all ages, although slightly overpriced
- 🔸 Excellent customer service and less busy than other Hamleys stores
- 🔹 Mixed opinion on a specific toy (Compound kings mix & mash) – some found it sticky and hard to wash, while the packaging claimed otherwise. Also considered expensive compared to online prices.
- 🔹 Diverging perspectives on customer service – some experienced awful service with different pricing strategies, while others found the staff kind.
- 🔸 The shop is described as cool, offering a wide variety of toys to choose from.
- 🔸 Hamleys is known for being crowded but also super fun.
- 🔹 Negative experience with gift wrapping at the London Bridge store where toys were wrapped on the floor due to lack of space.
- Overall, customers appreciate the selection and customer service at Hamleys, but there are mixed opinions on specific products and varying experiences with customer service. The shop is described as fun but sometimes overcrowded. One reviewer had a negative experience with gift wrapping at a particular store location.
Options: In-store shopping, Wheelchair-accessible entrance, Credit cards
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