Halifax

Bank in Kensington and Chelsea

Address: 180/182 Kensington High St, London W8 7RR, United Kingdom

Phone: 443457203040

Region: Kensington and Chelsea

Nearest station: High Street Kensington (0.21 miles)

Rated: 2.7/5 on Google.

Website

• 💭 Halifax has mixed reviews, with some customers expressing dissatisfaction and others praising the staff’s helpfulness.
• 💭 Some customers complain about the unhelpful and disorganized staff, while others mention outstanding service from certain individuals.
• 💭 One reviewer had a negative experience when trying to access their accounts after their belongings were stolen, but another customer found the staff extremely kind and professional when assisting a vulnerable person.
• 💭 There seems to be confusion regarding making appointments. One customer was denied an advisor but later told they could walk in without an appointment. The customer service was also mentioned as being poor and unhelpful in this regard.
• 💭 On a more positive note, one customer had a great experience with Priyeshkumar Chahwala during their mortgage application. They found him kind, helpful, and appreciative of his advice.
• 💭 However, another reviewer had difficulties opening an account because the bank insisted on physically seeing their company’s location, despite it being nearby. They expressed frustration that Google was not considered sufficient proof of existence for a place serving food and wine in Notting Hill.

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