Halifax
Bank in Sutton
Address: 108/110 High St, Sutton SM1 1LT, United Kingdom
Phone: 443457203040
Region: Sutton
Nearest station: Sutton (0.25 miles)
Rated: 3.0/5 on Google.
Opening Times
| Monday: | 9 AM–3 PM |
| Tuesday: | 9 AM–3 PM |
| Wednesday: | 9 AM–3 PM |
| Thursday: | 9 AM–3 PM |
| Friday: | 9 AM–3 PM |
| Saturday: | 9 AM–3 PM |
| Sunday: | Closed |
About Halifax
- 👍 Hayley provided excellent customer service and efficiently resolved banking issues, while also explaining online banking options.
- 👎 One reviewer had a negative experience with a rude and unprofessional staff member who was not accommodating towards their partner’s hidden disabilities. This interaction left a poor impression and the reviewer strongly discourages others from going to this bank.
- 🤔 Mixed opinions about customer service at Halifax in Sutton, particularly when it comes to addressing customers with hidden disabilities.
- 💼 The positive review highlights the importance of great staff members like Hayley who provide helpful assistance to customers.
- ⚠️ The negative review emphasizes the need for better training for the entire team in order to effectively serve all customers, including those with hidden disabilities.
- 💔 The second reviewer’s negative experience suggests that their son did not receive proper understanding or assistance regarding his autism and hearing loss.
Options: Wheelchair-accessible entrance, Wheelchair-accessible car park, LGBTQ+ friendly
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