Halifax
Bank in Ealing
Address: 40-40A The Broadway, Southall UB1 1PT, United Kingdom
Phone: 443457203040
Region: Ealing
Nearest station: Southall (0.37 miles)
Rated: 3.2/5 on Google.
Opening Times
| Monday: | 9 am–5 pm |
| Tuesday: | 9 am–5 pm |
| Wednesday: | 9 am–5 pm |
| Thursday: | 9 am–5 pm |
| Friday: | 9 am–5 pm |
| Saturday: | 9 am–1 pm |
| Sunday: | Closed |
About Halifax
- 👍 Halifax has mixed reviews regarding customer service.
- 👍 One customer had a pleasant experience with Neelam, praising Halifax for having such an intelligent and nice employee.
- 😐 Another customer found the service slow and dull, stating that no efforts were being made to speed it up.
- 👍 On the other hand, Nikita received praise for her excellent performance in helping customers book appointments and providing support at the Southall branch.
- 👎 Some customers complained about unfriendly, rude, and disrespectful staff who didn’t know how to do their job properly.
- 😕 There is a complaint about inconvenient lunch breaks when the bank was closed for one customer’s limited time availability.
- 👎 Lastly, a customer expressed frustration at being mis-sold an account by a sales advisor, leading them to change banks and file a complaint.
- Overall, opinions on Halifax are mixed – some customers had positive experiences with helpful staff members like Neelam and Nikita. However, others found the service slow or encountered unprofessional behavior from employees. It appears that there may be room for improvement in terms of overall customer service consistency at Halifax.
Options: Wheelchair-accessible entrance, LGBTQ+ friendly
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