Halfords – Old Kent Road

Bicycle Shop in Southwark

Address: Unit 2b, Cantium Retail Park, 520 Old Kent Rd, London SE1 5BA, United Kingdom

Phone: nan

Region: Southwark

Nearest station: South Bermondsey (0.24 miles)

Rated: 4.0/5 on Google.

🚲 Mixed opinions on bike trade-in: One customer felt suspicious about the low offer for a Carrera bike with only a slightly rusted chain, while another had a positive experience trading in their bike’s components for good value.
👍 Positive customer service experience: A customer was pleased with the service at Halfords Old Kent Road, particularly praising Ryan for his patience, thoroughness, and support in understanding and selecting the right products for their car.
⏰ Appointment booking inconvenience: A customer booked an appointment to get their son’s bike looked at but faced a long queue upon arrival. They were informed that appointments didn’t guarantee immediate service and felt that booking was a waste of time.
💁 Friendly staff: Overall, staff were described as pleasant by one reviewer.
⛔️ Frustration over appointment system: While one customer had success with an appointment, another expressed frustration about the lack of benefit from booking an appointment due to first come first serve policy.

Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Credit cards, Debit cards, Mobile Wallets