H&M

Clothing store in Kensington and Chelsea

Address: 103, 111 Kensington High St, London W8 5SA, United Kingdom

Phone: 443447369000

Region: Kensington and Chelsea

Nearest station: High Street Kensington (0.0 miles)

Rated: 4.1/5 on Google.

Price range: £££

Website

• 👍 H&M is a big department store with great prices and a good selection of stylish clothing.
• 👎 Some customers found the Oxford Street locations to be crowded and disorganized, with mis-shelved items and limited smaller sizes.
• 😃 The staff at H&M were generally friendly, helpful, and professional.
• 😠 However, a few customers noticed that some staff members seemed angry, although it was not directed towards them personally.
• 👒 One customer praised the store for its friendly and helpful staff as well as their great selection of ladies hats.
• 💰 Another customer received excellent service from Sheariah who helped them download the app quickly for a discount and provided pleasant assistance. They look forward to returning again!
• ⏳ On the downside, one reviewer complained about long queues with only one cash deck open on all three floors, leading to significant waiting times.
• 💔 Despite this issue, another customer had a positive experience overall. They received 15% off due to an issue with an item they purchased but were happy with the service provided by Harold at the till. He also recommended becoming a member for special offers and an additional 10% discount.

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