H&M

H&M

Clothing store in Kingston upon Thames

Address: Bentalls Shopping Centre, S2-S6, Wood St, Kingston upon Thames KT1 1TP, United Kingdom

Phone: 443447369000

Region: Kingston upon Thames

Nearest station: Kingston (0.14 miles)

Rated: 4.1/5 on Google.

Price range: £££

Website

Opening Times

Monday:9:30 AM–6 PM
Tuesday:9:30 AM–6 PM
Wednesday:9:30 AM–6 PM
Thursday:9:30 AM–8 PM
Friday:9:30 AM–6 PM
Saturday:9 AM–7 PM
Sunday:11 AM–5 PM

About H&M

  • 👗 Lots of changing rooms available, so you rarely have to wait, even if the store is busy.
  • ⏰ There was a delay in opening the store at 9:30 AM, causing frustration for some customers who had to wait.
  • 👖 Limited selection of regular trousers in certain sizes but worth checking out for smart casual tops for work.
  • 🌈 The majority of clothing options are dull-colored and shapeless, but there are hidden gems like tailored and colorful dresses if you look carefully.
  • 🛍️ Staffing seems to be an issue with long queues at fitting rooms and tills due to reduced staff numbers. Some fitting rooms were closed for unknown reasons.
  • 😔 Poor customer service reported with a lack of assistance on the shop floor and prolonged waiting times without any staff available at counters.
  • 😡 A customer witnessed a manager or assistant manager loudly scolding staff members in front of everyone over issues related to organizing items left in the fitting room.

Options: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift, Men’s clothing, Credit cards, Debit cards, Mobile Wallets, Credit cards

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