H&M
Clothing store in Kingston upon Thames
Address: Bentalls Shopping Centre, S2-S6, Wood St, Kingston upon Thames KT1 1TP, United Kingdom
Phone: 443447369000
Region: Kingston upon Thames
Nearest station: Kingston (0.14 miles)
Rated: 4.1/5 on Google.
Price range: £££
Opening Times
| Monday: | 9:30 AM–6 PM |
| Tuesday: | 9:30 AM–6 PM |
| Wednesday: | 9:30 AM–6 PM |
| Thursday: | 9:30 AM–8 PM |
| Friday: | 9:30 AM–6 PM |
| Saturday: | 9 AM–7 PM |
| Sunday: | 11 AM–5 PM |
About H&M
- 👗 Lots of changing rooms available, so you rarely have to wait, even if the store is busy.
- ⏰ There was a delay in opening the store at 9:30 AM, causing frustration for some customers who had to wait.
- 👖 Limited selection of regular trousers in certain sizes but worth checking out for smart casual tops for work.
- 🌈 The majority of clothing options are dull-colored and shapeless, but there are hidden gems like tailored and colorful dresses if you look carefully.
- 🛍️ Staffing seems to be an issue with long queues at fitting rooms and tills due to reduced staff numbers. Some fitting rooms were closed for unknown reasons.
- 😔 Poor customer service reported with a lack of assistance on the shop floor and prolonged waiting times without any staff available at counters.
- 😡 A customer witnessed a manager or assistant manager loudly scolding staff members in front of everyone over issues related to organizing items left in the fitting room.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift, Men’s clothing, Credit cards, Debit cards, Mobile Wallets, Credit cards
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