H&M

Clothing store in Ealing

Address: Unit 14A, Ealing Broadway Centre, London W5 5JY, United Kingdom

Phone: 443447369000

Region: Ealing

Nearest station: Ealing Broadway (0.19 miles)

Rated: 3.9/5 on Google.

Price range: £££

Website

• 👗 Review 1: The reviewer praises H&M’s summer collection for being both fashionable and affordable. They particularly appreciate the range of items available.
• 😡 Review 2: The reviewer had an extremely negative experience with the manager at the Ealing Broadway branch. They felt verbally abused and complained about lazy workers using self-checkout. They also mentioned issues with security checks and their interaction with both the manager and security guard.
• 💔 Mixed Opinions: There is a clear contrast between a positive review of H&M’s products and prices versus a highly critical review of customer service, specifically regarding one manager at a specific branch.
• ⚖️ Diverging Perspectives Summarized: While some customers enjoy shopping at H&M for its great deals on trendy clothing, others have had negative experiences with customer service, especially relating to a specific store manager.
• 💼 Key Points:
• – Affordable summer clothes are available at H&M.
• – Diverse range of stylish items to choose from.
• – One customer had an unpleasant encounter with an employee named Gemma at the Ealing Broadway branch, expressing dissatisfaction with her behavior.
• – The issue stemmed from confusion overself-service checkout and item scanning responsibilities.

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