Grosvenor Casino, The Gloucester
Casino in Kensington and Chelsea
Address: 4-18 Harrington Gardens, South Kensington, London SW7 4LJ, United Kingdom
Phone: 442073737134
Region: Kensington and Chelsea
Nearest station: Gloucester Road (0.08 miles)
Rated: 3.9/5 on Google.
Opening Times
| Monday: | Open 24 hours |
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
About Grosvenor Casino, The Gloucester
- 🎉 A visitor had a great experience at Grosvenor Casino, particularly mentioning the receptionist Mai who provided exceptional service and went above and beyond to ensure a positive experience.
- 🍽️ The food at the casino was also praised, adding to the overall satisfaction of the visit. The reviewer plans to return and recommends it to friends.
- 💰 However, another review from a frequent player mentioned that a receptionist was greedy and asked for a share of their winnings. They also mentioned a lack of discipline among some staff members. Additionally, they felt that waitresses were only friendly when tipped.
- 🎁 On a positive note, someone visited the casino for their daughter’s birthday and despite not being much of a gambler, they felt welcomed by the staff and received complimentary drink vouchers.
- ❌ There was an issue with misinformation as one customer claimed that they were lied to about a promotional offer no longer being available. They noticed it on the website but were told otherwise by reception.
- 🎰 Another complaint centered around limited options for slot machines and overcrowding in certain areas of the small casino compared to others.
Options: Live performances, Wheelchair-accessible entrance, Wheelchair-accessible toilet
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