Greggs
Bakery in Sutton
Address: 194/196 High St, Sutton SM1 1NR, United Kingdom
Phone: 442087701384
Region: Sutton
Nearest station: Sutton (0.45 miles)
Rated: 3.9/5 on Google.
Price range: £££
Opening Times
| Monday: | 6 AM–7 PM |
| Tuesday: | 6 AM–7 PM |
| Wednesday: | 6 AM–7 PM |
| Thursday: | 6 AM–7 PM |
| Friday: | 6 AM–7 PM |
| Saturday: | 7 AM–7 PM |
| Sunday: | 8 AM–6 PM |
About Greggs
- 🕒 Long wait for order, which was eventually cancelled
- 🍳 Breakfast menu items were out of stock and substitutions were not allowed
- 😔 Disappointed with poor customer service and hopes for improvement
- ⏰ Online order cancellation after waiting an hour, unable to reorder due to breakfast cutoff
- ✋ Unhappy with the experience and expects better customer service
- 🏪 Customer arrived before closing time but was not allowed to dine in after purchasing food and drinks
- 💔 Cashier refused to give an answer and turned to colleagues who were chatting
- ⚖️ Mixed opinions on customer service efficiency
- ⭐️ Diverging experiences with order cancellations and substitutions
- 💬 Overall, customers expressed disappointment with their experiences at Greggs due to long wait times, cancelled orders, lack of substitutions for out-of-stock items, poor communication from staff regarding dining options, and overall unsatisfactory customer service.
Options: Delivery, In-store shopping, Takeaway, Dine-in, Wheelchair-accessible entrance, Wheelchair-accessible car park, Breakfast, Credit cards, NFC mobile payments
User Feedback
There are no reviews yet. Be the first one to write one.