Greggs
Bakery in Kingston upon Thames
Address: 146, 148 High St, New Malden KT3 4EP, United Kingdom
Phone: 442089421963
Region: Kingston upon Thames
Nearest station: New Malden (0.34 miles)
Rated: 4.1/5 on Google.
Price range: £££
Opening Times
| Monday: | 6 AM–8 PM |
| Tuesday: | 6 AM–8 PM |
| Wednesday: | 6 AM–8 PM |
| Thursday: | 6 AM–8 PM |
| Friday: | 6 AM–8 PM |
| Saturday: | 7 AM–8 PM |
| Sunday: | 8 AM–6 PM |
About Greggs
- 👍 The reviewer mentions experiencing poor service on multiple Saturdays, with slow and inexperienced staff.
- 👎 There were issues with wrong orders, long waiting times, and a lack of apologies.
- 😕 Mixed opinions on the second server, who had to be reminded of the order but eventually understood after a gentle reminder.
- ❓Mixed perspective on the manager – described as a sullen man with a beard, which may affect the staff’s customer service skills.
- 💁♂️ Another young server had to be called for assistance since the first server was unable to provide satisfactory service.
- ⏰ Bacon took longer than expected and had to be reminded about it multiple times. Other customers behind seemed like they would be served first.
- ✋ Lack of apologies for delays in service. The reviewer felt like they were teaching the staff how to do their job properly.
- ☕️ Issues with getting their latte size right and having to remind them again when receiving their breakfast order.
- Overall summary: It seems that this reviewer has experienced consistently poor service at Greggs on Saturdays. They encountered an inexperienced and slow server who made mistakes with their order.
Options: Delivery, In-store pick-up, In-store shopping, Takeaway, Dine-in, Wheelchair-accessible entrance, Breakfast, Credit cards, NFC mobile payments
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