Greenstone Estates

Real estate agency in Camden

Address: 83 Boundary Rd, London NW8 0RG, United Kingdom

Phone: 442076251000

Region: Camden

Nearest station: Kilburn High Road (0.27 miles)

Rated: 4.7/5 on Google.

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• 🏡 Greenstone Estates review summary:
• – Some tenants experienced issues with the cleanliness of the property upon check-in, causing them to lose a couple of days at the beginning of their tenancy agreement.
• – The professional cleaning team did not show up on schedule, and there were delays in getting the property cleaned.
• – One tenant received apologies for the inconvenience and was advised to make a written complaint, but the issue seemed to be forgotten by the letting agency representative at the end of their tenancy agreement.
• – The representative sent an unprofessional message accusing the tenant of leaving the property in poor condition, despite claims that it was professionally cleaned. It is noted that it seems unlikely that she had personally visited or inspected the property.
• – During check-out, no one from the agency was present and no check-in report was provided.
• – Mixed opinions regarding cleanliness and communication issues.
• Overall impression: Greenstone Estates has room for improvement in terms of cleanliness coordination and responsive communication with tenants.

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