Green Lanes Surgery
Doctor in Enfield
Address: 808 Green Lanes, London N21 2SA, United Kingdom
Phone: 442083505000
Region: Enfield
Nearest station: Winchmore Hill (0.31 miles)
Rated: 2.2/5 on Google.
Opening Times
| Monday: | 8 AM–6 PM |
| Tuesday: | 8 AM–6 PM |
| Wednesday: | 8 AM–6 PM |
| Thursday: | 8 AM–6 PM |
| Friday: | 8 AM–6 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Green Lanes Surgery
- 👍 Positive review: Friendly and helpful admin staff provide great customer service, with a lady named Donna going above and beyond to confirm prescription details for the same day.
- 👎 Negative review: Claims that the surgery constantly fobs patients off and fails to provide necessary medical attention, resulting in a near-death experience when seeking mental health help. Also mentions missing referrals for scans and removal of children’s records without explanation.
- 😕 Mixed opinion: Acknowledges good aspects such as the surgery being modern, clean, and having no problems booking appointments. Staff are described as polite and professional both in person and over the phone. However, waiting times for appointments are mentioned as expected in NHS settings.
- 👍 Positive review: Doctors at the surgery are amiable and professional.
- 👎 Negative review: Described as the worst GP experience ever with claims of doctors working from home even for serious issues. Patient had to resort to A&E multiple times due to lack of proper medical care.
- Overall, Green Lanes Surgery receives praise for friendly staff providing good customer service but also faces criticism regarding missed referrals, removal of records without explanation, long waiting times, and inadequate medical attention leading to potential emergencies.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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