Gosia Travel

Travel agency in Ealing

Address: 35 High St, London W5 5DB, United Kingdom

Phone: 442089986999

Region: Ealing

Nearest station: Ealing Broadway (0.24 miles)

Rated: 3.7/5 on Google.

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• 🌟 Positive review: The reviewer had a great experience with Gosia Travel while sending a package to Warsaw in May. They were initially worried about the delivery, but the staff was helpful and allowed them to pack it in the office, assisted in filling out the form, and assured them of timely delivery. The package arrived undamaged, and they highly recommend Gosia Travel.
• 😕 Mixed opinions: There are conflicting perspectives on Gosia Travel. While one review praises their excellent service, another reviewer advises avoiding this travel agency. They mention an employee named Violetta who is deemed incompetent and prioritizes quantity over quality when it comes to customer service.
• 😔 Negative experience: According to the negative review, the reviewer’s reservation was not completed properly by Violetta at Gosia Travel, leading to issues during their vacation. Despite not receiving what they paid for (a room of a certain standard), when they requested a refund, the travel agency refused.
• 💚 Friendly recommendation: In conclusion, one satisfied customer had an overall positive experience with Gosia Travel when sending a package. However, there are mixed opinions regarding their services due to inconsistent experiences with an employee named Violetta.

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