Good Friend
Chinese takeaway in Newham
Address: 113 The Grove, London E15 1EN, United Kingdom
Phone: 442085345533
Region: Newham
Nearest station: Maryland (0.11 miles)
Rated: 3.4/5 on Google.
Opening Times
| Monday: | 4:45 pm–12 am |
| Tuesday: | 4:45 pm–12 am |
| Wednesday: | Closed |
| Thursday: | 4:45 pm–12 am |
| Friday: | 4:45 pm–12 am |
| Saturday: | 4:45 pm–12 am |
| Sunday: | 4:45 pm–12 am |
About Good Friend
- 🚫 The roast duck with plum sauce was described as disgusting, not even resembling plum sauce. 💸 The reviewer felt like their money was wasted and will no longer order from this takeaway shop.
- 😡 Terrible service and customer service experience. 🕰️ The food and delivery took much longer than promised, with multiple phone calls needed to get updates on the order. 📞 The staff was unapologetic and even hung up on the reviewer multiple times when they requested a refund.
- 🙅♀️ The staff didn’t offer any apologies throughout the entire ordeal, despite the reviewer mentioning that they had 5 hungry children to feed.
- ❓ There were conflicting opinions regarding whether there was actually a mistake with the delivered meal or if it was prepared correctly according to the chef’s standards.
- Overall, these reviews highlighted major issues with both the quality of food (particularly the roast duck) and customer service of this takeaway shop. Multiple instances of poor communication, lack of empathy from staff, and failure to solve problems were mentioned by dissatisfied customers.
Options: Delivery, Takeaway, Dine-in, Wheelchair-accessible car park, Wheelchair-accessible seating, Beer, Late-night food, Vegetarian options, Dinner, Counter service, Toilets, Casual
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