Gloucester Road Pet Pavilion

Pet store in Kensington and Chelsea

Address: 60 Gloucester Rd, South Kensington, London SW7 4QT, United Kingdom

Phone: 442075848848

Region: Kensington and Chelsea

Nearest station: Gloucester Road (0.25 miles)

Rated: 4.3/5 on Google.

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• 🐶 The groomer at Gloucester Road Pet Pavilion did a wonderful job on a large Bernese Mountain Dog, providing great attention to detail and even offering teeth cleaning as an add-on service.
• 👍 The reviewer was very happy with the grooming results and plans to return in the future.
• 😺 Another reviewer purchased toys for their cats and is looking forward to playing with them when they return home.
• ⭐ However, there were mixed opinions about the grooming service. One customer stated that with each visit, their experience has gotten worse. They felt that the groomers didn’t respect their requests and made decisions based on what they thought was necessary, rather than following instructions.
• ⌨️ According to this reviewer, excuses were often given for not meeting expectations or for shaving dogs without consulting first. They believed that the salon only cared about making money and not about the dogs’ best interests.
• ❗️ Complaints were made regarding one particular appointment where both of their dogs were shaved off completely. The explanation provided was that the groomer had limited time per dog which required efficiency, but this justification didn’t satisfy the customer’s concerns.

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