Galaxy Holidays

Travel agency in Barnet

Address: KINGSBURY HOUSE, 468 Church Ln, Kingsbury Green, London NW9 8UA, United Kingdom

Phone: 442037453786

Region: Barnet

Nearest station: Kingsbury (0.75 miles)

Rated: 3.9/5 on Google.

Website

• 🌟 Started off well, but mis-sold package and had a frustrating experience with customer service. They removed the 20kg hold case and only gave 10kg carry on cases instead.
• 🌟 Company pulls you in with cheap prices, but the stress and back-pedaling is not worth it. They promise secure bookings but shift responsibility when it’s time for compensation.
• 🌟 Customer service experience was terrible – felt disrespected and spoken to like a child. The interaction was unprofessional.
• ⚖️ Mixed opinions: Some reviews express extreme disappointment and advise others to avoid this company at all costs, while others mention that the customer service was poor without going into detail about other aspects of their experience.
• 💡 Key takeaway: Potential customers should be cautious when booking with Galaxy Holidays due to reports of mis-selling, poor customer service, and issues with claims or compensation process.

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