Francis Chappell & Sons Funeral Directors
Funeral director in Bexley
Address: 217 Broadway, Bexleyheath DA6 7EJ, United Kingdom
Phone: 442080231959
Region: Bexley
Nearest station: Bexleyheath (0.5 miles)
Rated: 4.5/5 on Google.
Opening Times
| Monday: | Open 24 hours |
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
About Francis Chappell & Sons Funeral Directors
- 👍 The funeral was arranged sensitively and the person felt comfortable asking any questions they had.
- 👍 They were kept informed about the progress throughout the entire process, including a slight delay due to snow.
- 👍 The team on the day of the funeral was friendly, calm, and ensured things moved efficiently.
- 👎 Mixed opinions: While the cremation service was professional and well-planned, subsequent dealings with Francis Chappell/Dignity Funerals were problematic.
- 🤔 Issues included mislaid jewelry, reimbursement cheques sent to the wrong address, and a mystery regarding the whereabouts of the mother’s ashes.
- 🤔 Multiple attempts via phone calls and emails were made to sort out these issues but took 6 months to get jewelry back.
- 😕 Apologies from Francis Chappell/Dignity Funerals were given, but actions to resolve problems seemed lacking.
- 😊 Overall recommendation from one review: “I wouldn’t hesitate to recommend Francis Chappell and Sons.
Options: Wheelchair accessible entrance
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