Flight Centre (UK) Ltd

Travel agency in Kingston upon Thames

Address: St Georges Square, New Malden KT3 4TE, United Kingdom

Phone: 448444535960

Region: Kingston upon Thames

Nearest station: New Malden (0.09 miles)

Rated: 2.7/5 on Google.

Website

• 🌟 Flight Centre UK was highly recommended by one customer who had a perfect honeymoon booking experience. Their travel agent, Savannah, and the concierge team were helpful in creating a memorable trip with special activities.
• 🌟 However, another reviewer was extremely unimpressed with the customer service. They have been waiting for over 60 days for a cash refund after their package holiday was canceled by Flight Centre. Despite sending multiple emails and contacting customer service, they received a travel package voucher instead.
• 🌟 This mixed opinion highlights that while some customers had great experiences with Flight Centre UK, others faced issues with rescheduling flights and delays in receiving refunds.
• 🌟 It is important to note that one negative review does not necessarily indicate overall poor service from Flight Centre UK. While this particular customer encountered difficulties, it doesn’t mean that everyone will have the same experience.
• 🌟 If you are considering booking through Flight Centre UK, it may be beneficial to double-check their refund policies and communicate any concerns upfront to ensure clarity and avoid misunderstandings.
• 🌟 Overall, the positive review emphasizes the helpfulness of their staff in creating an unforgettable honeymoon experience.

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