Feather & Stitch

Women’s clothing store in Richmond upon Thames

Address: 16 King St, Richmond TW9 1ND, United Kingdom

Phone: 442083322717

Region: Richmond upon Thames

Nearest station: Richmond (0.4 miles)

Rated: 4.1/5 on Google.

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• 👍 I like the shop and the style advice/customer service there.
• – Helen was great as always!
• 😠 Mixed opinions on email communication:
• – One person complained about receiving too many emails from the company, despite not having used their services.
• – This could be a potential drawback for some customers.
• ❌ Negative experience with return policy:
• – The customer was told conflicting information by different employees.
• – They were unhappy with the dishonesty and poor customer service.
• 👍 Positive review on customer service and returns:
• – Another customer had a great experience with fast shipping to the USA and an efficient return process.
• – They mentioned that they would order from Feather & Stitch again.
• 💸 Tempting clothes but detrimental to bank balance:
• – One person jokingly expressed frustration at how irresistible Feather & Stitch’s clothes are, leading to overspending.
• 😕 Mixed impressions after visiting the physical store:
• – One visitor was unimpressed by everything in-store and suggested there are better shops around.
• 🛍️ Positive online purchase experience:
• – Another buyer had a positive experience purchasing a jacket online and found Feather & Stitch to be lovely and accommodating.

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