Facets Diamond Jewellers

Jeweler in Camden

Address: 19 Heath St, London NW3 6TR, United Kingdom

Phone: 442077949804

Region: Camden

Nearest station: Hampstead (0.05 miles)

Rated: 2.7/5 on Google.

Website

• 🚫 Terrible customer service, lied about waiting times and ruined my ring.
• 👍 Excellent service, they sized a gold and diamond ring perfectly and even cleaned it.
• 😊 Staff is friendly and helpful with all types of jewelry tasks, no matter how unusual.
• 💎 Upgraded Turkish rings with authentic gemstones thanks to their assistance.
• ✅ Had a platinum engagement ring resized in 3 days, excellent work and minimal visible join line.
• Key points:
• – Mixed opinions on customer service: one review mentioned terrible service while another praised the staff for being immensely friendly.
• – Positive experiences with resizing rings: both the gold and diamond ring as well as the platinum engagement ring were successfully resized to satisfaction.
• – Friendly staff that takes all requests seriously: customers had positive experiences with requesting unique jewelry tasks such as gilding an old lapel pin or upgrading Turkish rings.
• – High level of craftsmanship: customers praised the excellent work done on resizing their rings, mentioning clean joins and minimal visible lines.

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