Executive Cars UK

Car rental agency in Bromley

Address: 1 Bromley Ln, Chislehurst BR7 6LH, United Kingdom

Phone: 442084681074

Region: Bromley

Nearest station: Chislehurst (1.03 miles)

Rated: 1.0/5 on Google.

Website

• 👎 Mixed opinions on customer service
• – One reviewer had a negative experience with Glen not listening to their specific requirement for a foldaway table in the car.
• – Glen suggested going to their sister company instead of providing a solution.
• 🤷‍♀️ Conflicting information from the same conversation
• – Despite mentioning the importance of the foldaway table multiple times, Glen denied being informed during the initial conversation.
• 💼 Lack of accommodation for specific requests
• – The company did not have a car with a foldaway table, leading to frustration for one customer who had already quoted their client.
• ✨ Opportunity for improvement in listening skills and attention to detail
• – Reviewer expressed disappointment that it seemed like Glen was not actively listening during their conversation.
• 🚗 Suggestion made for alternative option
• – Glen advised the reviewer to try their sister company as an alternative option.

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