Europcar London Lewisham
Car rental agency in Lewisham
Address: 168 Lee High Rd, London SE13 5PL, United Kingdom
Phone: 443713845950
Region: Lewisham
Nearest station: Hither Green (0.43 miles)
Rated: 3.0/5 on Google.
Opening Times
Monday: | 8 AM–6 PM |
Tuesday: | 8 AM–6 PM |
Wednesday: | 8 AM–6 PM |
Thursday: | 8 AM–6 PM |
Friday: | 8 AM–6 PM |
Saturday: | 8 AM–1 PM |
Sunday: | Closed |
About Europcar London Lewisham
- 👎 Very poor experience picking up the car at the Lewisham branch. Booked car wasn’t available, no explanation or apology given.
- 📞 Customer service was also unhelpful and did not provide a solution.
- 💰 Paid more than expected and waiting for a refund without any confirmation.
- ✅ Returning the car was smooth and easy, thanks to a helpful gentleman who served me.
- ❓ Raises concerns about companies prioritizing customer service when hiring young people.
- ⏳ Standing there for over an hour with no resolution is frustrating, had to work it out myself in the end.
- ❌ Does not recommend Europcar London Lewisham due to poor experience and online system issues. Also mentions that the car received was not clean.
- Mixed opinions:
- ⚠️ Another reviewer had a very poor experience of last-minute stress due to a booked van being returned without a wing mirror, preventing them from hiring it.
- Summary: One review highlights significant issues with customer service during pick-up while another discusses last-minute stress caused by an unavailable van. The return process received positive feedback, but concerns were raised about young employees’ ability to provide good service.
Options: Car rental agency, Van rental agency
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