Esso

Petrol Pump in Richmond upon Thames

Address: 16-26 Sheen Ln, London SW14 8LW, United Kingdom

Phone: 442088760121

Region: Richmond upon Thames

Nearest station: Mortlake (0.07 miles)

Rated: 3.4/5 on Google.

Website

• 👎 The worker refused to accept Scottish pounds and didn’t handle the situation well.
• 😡 Poor attitude from bossman blaming customers for air machine failure.
• 👎 Lady at the counter refused to refund money for a broken pump with no sign indicating its status.
• 😠 Staff is impolite and unresponsive when greeted.
• 🧽 Car wash brushes are bad and there’s not enough car shampoo available.
• 😤 Disgraceful customer service from the team when it comes to picking up Collect+ parcels. Rude and ignorant behavior, giving preference to paying customers.
• *Mixed Opinions:*
• 👀 Mixed opinions about air machine – one review blames customers while another highlights the machine being faulty all along.
• Remember human touch in customer service is essential.

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