Erith Post Office

Erith Post Office

Post office in Bexley

Address: 89 High Street, Erith DA8 1QY, United Kingdom

Phone: 441322333139

Region: Bexley

Nearest station: Erith (0.24 miles)

Rated: 3.2/5 on Google.

Price range: ££

Website

Opening Times

Monday:9 am–6 pm
Tuesday:9 am–6 pm
Wednesday:9 am–6 pm
Thursday:9 am–6 pm
Friday:9 am–6 pm
Saturday:9 am–6 pm
Sunday:Closed

About Erith Post Office

  • 👎 Poor customer service, with staff being annoyed and unhelpful.
  • 📱 Staff member watching football on their phone, obstructing the serving window.
  • 😡 Rude behavior towards customers, not only once but consistently.
  • ❌ Post office refusing large letter parcels without explanation, possibly for profit purposes.
  • Mixed opinions:
  • ⚠️ Some reviewers thought it was just a bad day for the staff member, while others experienced consistent rudeness.
  • ⚖️ Diverging perspectives on whether the refusal of large letter parcels was justified or motivated by profit.
  • Takeaways:
  • 💼 Customer service needs improvement – rude behavior and lack of attentiveness.
  • 📱 Staff should refrain from personal activities that hinder their ability to assist customers.
  • ❌ Possible inconsistency in accepting certain types of mail without clear explanations.
  • In summary, Erith Post Office has received negative reviews primarily due to poor customer service and rude behavior exhibited by a specific staff member. There are also concerns regarding the refusal of large letter parcels without valid explanations. However, some reviewers acknowledged that this could be an isolated incident or mixed experiences existed. Overall improvements in customer service and professionalism are needed at this post office.

Options: Wheelchair-accessible entrance, Debit cards, Mobile Wallets, Credit cards

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