Equinox Kensington
Gym in Kensington and Chelsea
Address: 5th floor, Kensington Roof Gardens, 99 Kensington High St, London W8 5SA, United Kingdom
Phone: 442076666000
Region: Kensington and Chelsea
Nearest station: High Street Kensington (0.0 miles)
Rated: 3.7/5 on Google.
Opening Times
| Monday: | 6 AM–10 PM |
| Tuesday: | 6 AM–10 PM |
| Wednesday: | 6 AM–10 PM |
| Thursday: | 6 AM–10 PM |
| Friday: | 6 AM–9 PM |
| Saturday: | 8 AM–7 PM |
| Sunday: | 8 AM–7 PM |
About Equinox Kensington
- 👍 Positive aspects:
- – Friendly and considerate membership advisor
- – Well-equipped facilities
- – Love for the Equinox brand
- 😐 Mixed opinions:
- – Gracious treatment from one staff member but unhelpful encounter with another
- – Mixed experiences with the management’s response to issues
- 👎 Negative aspects:
- – Disappointing service from a staff member who took himself too seriously and refused to help
- – Decline in the standard of Equinox Kensington since 2017, especially regarding air conditioning
- – Complaints about the gym being warmer than outside on hot days
- ❓ Diverging perspectives:
- There are differing experiences between encountering helpful and unhelpful staff members.
- Overall, while there is appreciation for the facilities and love for the Equinox brand, some reviewers express concerns about declining standards at Equinox Kensington, specifically regarding service encounters and lack of proper air conditioning.
Options: On-site services, Wheelchair-accessible entrance, Sauna
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