Enterprise Car & Van Hire – Woolwich

Car rental agency in Greenwich

Address: 5 Pettman Cres, London SE28 0AJ, United Kingdom

Phone: 442082939664

Region: Greenwich

Nearest station: Plumstead (0.19 miles)

Rated: 4.2/5 on Google.

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• 👍 The young men who work at Enterprise Car & Van Hire in Woolwich are friendly and attentive. They provide helpful information for first-time renters.
• 👍 The reviewer had a positive experience during a car hire in May. They were satisfied with the service and would recommend and use it again.
• 😡 However, another reviewer had a terrible experience, calling the service “absolutely disgusting.” They arrived on a bank holiday weekend and were told there were no cars available. The duty manager didn’t update them on the situation promptly and seemed indifferent to their concerns.
• 😄 Mixed Opinion: One reviewer praises the helpfulness of the staff, while another criticizes the behavior of the duty manager.
• 🚗 The branch does not have good availability of cars as customers arriving later managed to rent vehicles while one customer was waiting for an extended period without getting one.
• ⏳ Waiting time was longer than expected for one customer who ultimately didn’t get a car but got no proper updates or assistance during this time from staff members.
• 💼 Despite explaining that hotels were booked non-refundably, the duty manager showed no concern or willingness to help resolve the situation for this customer.

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