Enterprise Car & Van Hire – Thornton Heath

Car rental agency in Croydon

Address: 18-28 Thornton Rd, Thornton Heath CR7 6BA, United Kingdom

Phone: 442086842057

Region: Croydon

Nearest station: Therapia Lane (0.71 miles)

Rated: 4.3/5 on Google.

Website

• 👍 Diego and David provided friendly and easy-going customer service during the smooth car rental process
• 👍 Low deposit and quick return of the deposit
• 👍 Preferred car was available, even though it wasn’t guaranteed
• 👎 The rental van for moving house was in poor condition with a faulty side door warning light and alarm, making it undrivable
• 👎 Customer service received at that point was dreadful – not helpful or accommodating
• 🤷 Mixed opinions about availability of another van on site – customer felt they were not allowed to have it, but eventually got a reservation after insisting on checking availability at other enterprise sites.
• 😔 In the end, had to rent with Sixt at great expense due to the issues faced with Enterprise Car & Van Hire – Thornton Heath
• 😡 Disappointed customer will make sure to never use this branch again due to their negative experience.
• Summary: Customers had positive experiences with friendly staff, smooth rental process, low deposit, and availability of preferred vehicles. However, one customer had a negative experience with a faulty van and poor customer service. There were mixed opinions about the availability of an alternative vehicle on-site.

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