Electric Bicycle Co.Ltd

Bicycle Shop in Barnet

Address: 711 N Circular Rd., London NW2 7AX, United Kingdom

Phone: 442084503272

Region: Barnet

Nearest station: Hendon (0.76 miles)

Rated: 4.4/5 on Google.

Website

• 🚴‍♂️ Electric Bicycle Co.Ltd offers excellent customer service and quick repairs, fixing a chain issue within seconds and teaching the customer how to do it themselves next time.
• 🕒 Some customers had to wait for a long time to get their bikes back, with one person waiting three weeks. However, the family-run business has a great character and the father is described as a lovely gentleman with a Scottish accent.
• 👨‍💼 The son of the owner seems less engaging and not good at providing updates or timelines for bike repairs, which can be off-putting for some customers.
• ⭐ Colin stands out as a star employee who is knowledgeable about electric bikes and provides helpful guidance without pressuring customers. He offers various options in different price ranges and keeps customers updated throughout the ordering process.
• 💯 The shop receives high recommendations for its helpfulness, fixing an e-bike chain issue while the customer waited freely. They have also done an exceptional job servicing e-bikes in the past.
• ✅ Overall, Electric Bicycle Co.Ltd appears to be customer-oriented with knowledgeable staff but could improve communication regarding repair timelines.

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