EE
Telecommunications service provider in Southwark
Address: 287 Walworth Rd, London SE17 2TG, United Kingdom
Phone: 442077013388
Region: Southwark
Nearest station: Kennington (0.46 miles)
Rated: 3.7/5 on Google.
Opening Times
| Monday: | 10 AM–6 PM |
| Tuesday: | 10 AM–6 PM |
| Wednesday: | 10 AM–6 PM |
| Thursday: | 10 AM–6 PM |
| Friday: | 10 AM–6 PM |
| Saturday: | 10 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About EE
- 👎 Customer service is poor and employees seem unhappy to assist
- 👎 Gives off an antisocial atmosphere, making it uneasy to ask for help
- 🤷♀️ Mixed opinions on the shop being empty – some see it as a negative sign, others neutral
- 🤷♀️ Confusion over the need to scan ID and lack of communication from staff
- 👎 Staff could improve on customer service skills and professionalism
- 💼 Personal ID was taken without explanation which raises concerns
- ⏱ Slow process with minimal acknowledgement from staff during collection
- ✅ Achieved intended purpose, despite the slow service and lack of communication
- Overall, reviews for “EE” depict mixed experiences with customer service. While some customers found the atmosphere unwelcoming and felt uneasy seeking assistance, others didn’t mind the shop being empty. However, there were clear concerns regarding staff behavior such as taking personal IDs without proper explanation or communication. The slow process of collecting orders also drew criticism. Despite these issues, customers acknowledged that their intended goals were still accomplished.
Options: Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards
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