EE
Telecommunications service provider in Enfield
Address: 19 Church St, Enfield EN2 6AF, United Kingdom
Phone: 442083670300
Region: Enfield
Nearest station: Enfield Town (0.19 miles)
Rated: 3.6/5 on Google.
Opening Times
| Monday: | 9:30 AM–6 PM |
| Tuesday: | 9:30 AM–6 PM |
| Wednesday: | 9:30 AM–6 PM |
| Thursday: | 9:30 AM–6 PM |
| Friday: | 9:30 AM–6 PM |
| Saturday: | 9:30 AM–6 PM |
| Sunday: | 9:30 AM–6 PM |
About EE
- 👍 Some customers had a negative experience with rude and unhelpful staff at the EE store, leading to long wait times and dissatisfaction.
- 👍 One reviewer mentioned being given false information about an upgrade.
- 👎 However, other customers found the service over the phone to be much better.
- 💁♀️ There were mixed opinions about a specific young female staff member, with one customer complaining about her being defensive and shouting at them, while another expressed confusion about why she was in that role if she wasn’t willing to cater to customers’ needs.
- 💔 The aggressive behavior of the staff member caused frustration for both customers and herself.
- ✋ It was suggested that EE should ensure suitable candidates are hired for customer-facing roles to improve interactions and mental health for both employees and customers.
Options: Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards
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