EE
Telecommunications service provider in Wandsworth
Address: 26 Mitcham Rd, London SW17 9NA, United Kingdom
Phone: 442087675888
Region: Wandsworth
Nearest station: Tooting Broadway (0.07 miles)
Rated: 3.2/5 on Google.
Opening Times
| Monday: | 9:30 AM–6 PM |
| Tuesday: | 9:30 AM–6 PM |
| Wednesday: | 9:30 AM–6 PM |
| Thursday: | 9:30 AM–6 PM |
| Friday: | 9:30 AM–6 PM |
| Saturday: | 9:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About EE
- 🌟 Excellent customer service, with one staff member named Neil going above and beyond 👍😊
- 📱 Helped the customer upgrade their phones and reduce their monthly payment significantly 💰📱💙
- ⚠️ Mixed opinions on organization – some found it lacking, while others received helpful assistance from staff 🤔
- ⏰ Delays in receiving an upgrade due to miscommunication between branches. Customer had to make multiple visits before getting their phone 🕒😲
- 📬 Phone was mistakenly sent back, but eventually retrieved with the help of EE helpline 📞✅
- 💔 SIM card initially didn’t work in the new phone and was later discovered to be blacklisted, though the issue was resolved ⚠️❌✅
- Overall, despite some organizational hiccups, many customers praised the excellent service provided by Neil. The ability to upgrade phones and lower monthly payments was a positive experience for them. However, others faced delays and miscommunication when trying to collect their upgrades. Eventually, these issues were resolved with assistance from both staff members and the EE helpline.
Options: Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards
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