EE
Cell phone store in Barnet
Address: 15 The Spires Shopping Centre, Barnet EN5 5XY, United Kingdom
Phone: 442084408001
Region: Barnet
Nearest station: High Barnet (0.52 miles)
Rated: 3.6/5 on Google.
Opening Times
| Monday: | 9 AM–5:30 PM |
| Tuesday: | 9 AM–5:30 PM |
| Wednesday: | 9 AM–5:30 PM |
| Thursday: | 9 AM–5:30 PM |
| Friday: | 9 AM–5:30 PM |
| Saturday: | 9 AM–5:30 PM |
| Sunday: | 10:30 AM–4:30 PM |
About EE
- 👨💼 Unhelpful and below standard service: The reviewer had a negative experience when trying to get their phone repaired at this shop. They were given incorrect information by Google, causing confusion and frustration.
- 📱 Mixed opinions on repair service: The gentleman at the shop claimed they only provided mail-in repairs, contradicting the information given by Google. This left the customer feeling let down and confused about how to proceed. However, the Google support team offered excellent service afterwards by offering to send them a new phone.
- 📍 Inadequate assistance: The reviewer highlights that they had already gone through the trouble of resetting their phone as instructed by Google, which made it difficult for them to contact support again when faced with this issue.
- 🙌 Praise for Google’s response: Despite the unsatisfactory experience at the shop, the reviewer commends Google for their prompt assistance in resolving their problem and mentions that this authorized repair partner should be made aware of their device type (Pixel).
- ✉️ Contrasting experiences with communication between parties involved: It is clear that there was miscommunication between the shop and Google support.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards
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