E Brittle & Sons

Carpet store in Bexley

Address: 55-59 Welling High St, Welling DA16 1TU, United Kingdom

Phone: 442083164121

Region: Bexley

Nearest station: Welling (0.4 miles)

Rated: 3.6/5 on Google.

Website

• 👍 Friendly, conversational summary:
• – One customer had a negative experience with an ignorant employee who made rude comments about their autistic son and showed no accountability. They were concerned about the negative online feedback and felt unwelcome in the store.
• – Another reviewer expressed strong dissatisfaction, describing the worst customer service they had ever encountered. They accused the owner of being a liar, charging extra for labor and not clearly indicating charges on bills. They also mentioned poor quality products.
• – On a positive note, one customer had a great experience with measurement and quote provided promptly by Keith. The two workers who laid down laminate flooring were excellent in their communication and tidiness.
• – Another reviewer has been using E Brittle & Sons for many years and praises the shop’s wide range of carpets and floor coverings. They appreciate the quick service, reliable carpet layers, and overall quality.
• – Lastly, a customer complimented the lovely carpets offered by E Brittle & Sons. They received helpful advice from one of the knowledgeable employees.
• Mixed opinions:
• – There are mixed opinions about E Brittle & Sons’ customer service as one review highlights rudeness while another mentions good service with reliable carpet layers.

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