DWP

Government office in Richmond upon Thames

Address: 59-63 London Rd, Twickenham TW1 3SZ, United Kingdom

Phone: nan

Region: Richmond upon Thames

Nearest station: Twickenham (0.16 miles)

Rated: 3.1/5 on Google.

📱 The displayed phone number is incorrect and does not belong to the DWP. Please remove it to avoid inconvenience for an elderly person.
⏰ Some reviewers have experienced ongoing issues with the DWP, including dropped calls, slow system access, and inexperienced call handlers. There seems to be a need for an overhaul of the system.
🔎 When searching for the DWP on Facebook, it appears that there are mostly photos and links related to depression. This could be seen as strange or amusing.
⌛️ Complaints about long waiting times for phone calls to be answered have been mentioned by some users.
🌍 Before the pandemic, one reviewer had a positive experience with in-person service from the department.
💚 Overall mixed reviews: there are negative experiences regarding system problems and customer service but also a positive mention of excellent in-person assistance before Covid-19.

Options: Wheelchair accessible entrance

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