Dr. Poolo’s Surgery – Rush Green Medical Centre

Medical Center in Havering

Address: 261 Dagenham Rd, Dagenham, Romford RM7 0XR, United Kingdom

Phone: 441708209220

Region: Havering

Nearest station: Romford (0.99 miles)

Rated: 2.2/5 on Google.

Website

• 👍 Mixed opinions on doctors and nurses: Some reviewers had positive experiences with certain nurses and their main doctor, while others found the doctors rude and uncaring.
• 👎 Misdiagnoses and missing test results: Several reviewers mentioned being misdiagnosed multiple times and having their test results go missing, leading to frustrating experiences.
• 😕 Lack of communication: There were complaints about a lack of communication between doctors and patients, leaving them in the dark about their conditions, often only to find out later that they had been discharged without notice.
• ❗ Referrals and follow-up appointments issues: Some reviewers stated that referrals or follow-up appointments they needed were either not done or refused, further complicating their medical care.
• ⛔ Difficulty in making appointments: One reviewer found it impossible to schedule an appointment over the phone.
• 😡 Rude staff: Another reviewer described staff members as rude, including unhelpful doctors who seemed eager to push patients out quickly without addressing concerns. However, a receptionist was praised for being nice by one of the reviewers.

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