DoubleTree by Hilton London Kensington
Hotel in Kensington and Chelsea
Address: 100 Cromwell Rd, South Kensington, London SW7 4ER, United Kingdom
Phone: 442045591745
Region: Kensington and Chelsea
Nearest station: Gloucester Road (0.06 miles)
Rated: 3.5/5 on Google.
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About DoubleTree by Hilton London Kensington
- 🍵 Nice experience for afternoon tea, cozy pods available in case of rain.
- ☕ Staff didn’t come by to check on guests, had to go inside to order coffee.
- ♿️ Limited accessibility for wheelchair users, steep ramp and connecting room can lead to noise.
- 🛏️ Some rooms were in disrepair and dirty, but staff was helpful in addressing issues.
- 🥐 Great included breakfast and convenient location near tube station.
- 🚧 Complaint about lack of information regarding ongoing renovation work.
- ❌ Room without air conditioning on the first night.
- Overall, the DoubleTree by Hilton London Kensington offers a nice experience for afternoon tea with cozy outdoor pods. However, some guests experienced inconvenience with staff not checking on them and having to go inside for service. Wheelchair users should take note of limited accessibility features like a steep ramp and connecting rooms that may cause noise disruptions. While some rooms were reported to be in disrepair and dirty, the hotel’s front desk staff were proactive in resolving these issues. The included breakfast received positive comments, as did the hotel’s proximity to a tube station. However, one guest complained about not being informed about ongoing renovations beforehand.
Options: Hotel, Business center, Event venue
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