Direct Line for Business

Insurance company in Bromley

Address: Churchill Court, Westmoreland Rd, Bromley BR1 1DP, United Kingdom

Phone: 443453015034

Region: Bromley

Nearest station: Bromley South (0.09 miles)

Rated: 3.8/5 on Google.

Website

• 👍 Positive reviews:
• – “I bought landlord insurance and my previous insurance was cancelled with no prejudice!”
• – “After several years with DL business insurance”
• 😕 Mixed opinions:
• – “They cancelled after 6 months and kept my premiums,” but the reason given by the company was that the customer never informed them.
• – “No insurance at stations airports bus stations etc why?” – Some customers question why certain locations are excluded from coverage.
• 👎 Negative reviews:
• – The customer found a much cheaper quote from another provider for the same coverage.
• – The customer had poor customer service experience, including incorrect email addresses and lost emails.
• Summary:
• Based on these reviews, Direct Line for Business has both positive and negative aspects. Some customers have had positive experiences purchasing landlord insurance or staying insured for several years. However, there are mixed opinions regarding cancellation and premium refund issues due to lack of communication. Additionally, some clients express frustration over certain locations being excluded from coverage. This highlights the importance of shopping around as better prices can be found elsewhere. Furthermore, negative feedback is given about poor customer service, including misinformation and lost emails.

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