DialAFlight

Travel agency in Southwark

Address: 37-39 Queen Elizabeth St, London SE1 2BT, United Kingdom

Phone: 443301002220

Region: Southwark

Nearest station: Bermondsey (0.35 miles)

Rated: 4.0/5 on Google.

Website

• 👍 DialAFlight provides excellent customer service, with a dedicated agent named Molly who goes above and beyond to find the best deals and handle all the details.
• 👍 Molly and her colleagues offer personalized service and are available at any time of the day, ensuring a smooth travel experience.
• 👍 The option to pay in installments is a great feature that makes booking more affordable.
• 💔 On the other hand, there is a negative review mentioning poor service and miscommunication issues.
• 💔 A group of 11 men booked a trip but were placed in double rooms with only one bed each instead of twin rooms as expected. This caused inconvenience for them throughout their holiday.
• 💔 In addition, there was a failure in communication regarding their transfer, resulting in no transportation back to the airport. This forced them to spend an additional $150 locally.
• Overall, DialAFlight receives high praise for its exceptional customer service and effort in finding great deals. However, there seems to be some room for improvement when it comes to effectively communicating important details like room arrangements and transfers.

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