Dental Practice
Dentist in Brent
Address: 10 Quex Rd, North Maida Vale, London NW6 4PL, United Kingdom
Phone: 442076244302
Region: Brent
Nearest station: Kilburn High Road (0.26 miles)
Rated: 2.8/5 on Google.
Opening Times
| Monday: | 9 AM–5 PM |
| Tuesday: | 9 AM–5 PM |
| Wednesday: | 9 AM–5 PM |
| Thursday: | 9 AM–5 PM |
| Friday: | 9 AM–5 PM |
| Saturday: | 9 AM–5 PM |
| Sunday: | 9 AM–5 PM |
About Dental Practice
- 👩⚕️ The receptionist was extremely rude, unhelpful, and removed a patient’s 6-year-old child from the appointment list.
- 🤝 Mixed opinions about the receptionist – one customer mentioned that she was disrespectful and snapped at them for no reason, but another had no problem with her.
- ⭐️ Positive review regarding the friendly and efficient staff on reception who made the visit pleasant.
- 💼 Changes in staff were noted, with some finding them unprofessional and rude while others had no issues with the dentists themselves.
- ⏰ Dyslexia was mentioned as a reason for forgetting appointment time, but there was no assistance or empathy provided by the receptionist.
- 😡 The negative experiences mentioned by customers left them furious and determined to take their complaints further.
- Overall: There are mixed opinions regarding the receptionist, with some experiencing rude behavior while others have had positive interactions. The professionalism of the rest of the staff on reception received praise. However, there were concerns about changes in staffing leading to perceived unprofessionalism. Empathy towards customers’ specific needs could be improved upon as well.
Options: Toilets, Accepts new patients
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