Cynergy Bank
Bank in Enfield
Address: 87 Chase Side, London N14 5BU, United Kingdom
Phone: 443458505555
Region: Enfield
Nearest station: Southgate (0.16 miles)
Rated: 2.2/5 on Google.
Opening Times
| Monday: | 8 AM–8 PM |
| Tuesday: | 8 AM–8 PM |
| Wednesday: | 8 AM–8 PM |
| Thursday: | 8 AM–8 PM |
| Friday: | 8 AM–8 PM |
| Saturday: | 9 AM–5 PM |
| Sunday: | 9 AM–5 PM |
About Cynergy Bank
- 👎 Some customers find it frustrating that the bank does not inform them about increases in ISA interest rates and they have to go through a detailed process to transfer.
- 😊 However, there are positive remarks about the excellent phone support provided by the bank when the website is down for maintenance.
- 🤝 Overall, customers find Cynergy Bank straightforward and easy to deal with.
- ⌚ One complaint is that changing mobile phones requires spending a long time on the phone to get the authenticator working.
- 😔 One customer had a negative experience with a delayed transfer, difficulty providing required documents, poor customer service, rude treatment, and incompetence from the bank. They feel it has only gotten worse over time.
- ⚠️ Another reviewer alleges that Cynergy Bank has committed fraud and illegally overcharged interest on loans. They claim that redress for affected customers is being handled inadequately.
- Overall, while there are mixed opinions regarding communication about interest rate changes and customer service experiences with Cynergy Bank, some customers appreciate its straightforwardness. However, there are concerning allegations of fraud and misconduct against the bank as well.
Options: Wheelchair-accessible entrance
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